Frequently Asked Questions (FAQs)

Welcome to Adahsipes.store FAQs page. Below are some of the most frequently asked questions from our customers, along with detailed answers. If you cannot find the answer to your question, please contact us via email: [email protected].

1. How long does it take to return an item?

We accept returns within 30 days of receiving your order. If it has been more than 30 days, we are sorry that we cannot process your request.

2. What are the conditions for returns?

Your item must meet the following conditions:

  • Unworn, unwashed and undamaged.
  • Returned in its original packaging with all tags intact.
  • Promotional or deeply discounted items are not eligible for returns, unless there is a manufacturing defect.

3. How do I request a return?

If you would like to return an item, please follow these steps:

  • Email [email protected] with the subject “Return Request” and provide your order number, the name of the item you would like to return, and the reason for the return.
  • Once your request is approved, you will receive instructions on how to return the item.

4. How long does shipping take?

The estimated delivery time for orders is 7 – 15 days. This may vary depending on the destination and other factors such as shipping delays.

5. How much does shipping cost?

We apply a flat shipping rate of $6.99 to all orders. This makes it easy to manage your shopping costs without worrying about hidden fees.

6. Where does Adahsipes.store ship?

We currently only support shipping within the United States. No matter where you are in the country, we are committed to delivering to your doorstep.

7. Who are our shipping providers?

We work with reputable carriers like USPS to ensure your order is delivered quickly and safely.

8. How do I track my order?

Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number to track your package.

9. Can I cancel my order?

If you would like to cancel your order, please contact us within 24 hours of placing your order. After this time, the order will be processed and cannot be canceled.

10. I have not received my refund, what should I do?

If you have not received your refund within the expected time, please check your bank account or PayPal/Payoneer. If you still have not received it, please contact us via email for assistance.